Privacy Policy

At Le RoseWood ("we", "our", or "the Clinic"), protecting your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, book an appointment, contact us, or use our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following information:

Information You Provide

When you contact us or book an appointment, we may collect:

• Full name
• Email address
• Telephone number
• Preferred appointment date and time
• Information you voluntarily provide regarding your treatment inquiry

Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Pages visited
• Time spent on our website
• Referral source
• General geographic location

This information is collected using cookies and similar technologies.

2. How We Use Your Information

We use your information to:

• Schedule and manage appointments
• Respond to inquiries
• Provide customer service
• Improve our website and services
• Analyze website performance
• Prevent fraud and maintain website security
• Comply with legal obligations

If you have provided your consent, we may also send promotional emails, newsletters, or special offers. You may unsubscribe at any time.

3. Cookies

These cookies may include:

• Essential website functionality
• Website analytics
• Performance measurement
• Advertising and remarketing

We may use third-party analytics and advertising services to better understand how visitors use our website and measure the effectiveness of our marketing campaigns. These services may include:

• Google Analytics
• Google Ads Conversion Tracking
• Google Tag Manager
• Meta Pixel (Facebook and Instagram)

These technologies may collect information about your interactions with our website, including pages visited, actions taken, and other browsing information. This information helps us improve our website, measure advertising performance, and display relevant advertisements on platforms such as Google, Facebook, and Instagram.

You can manage or disable cookies through your browser settings or through our cookie consent preferences, where available.

4. Google Advertising

We may use Google Ads and related advertising features, including remarketing and conversion tracking.

Google may use cookies to display advertisements based on your previous visits to our website.

You can manage your advertising preferences through your Google account or by visiting Google's Ads Settings.

5. Sharing Your Information

We do not sell your personal information.

We may share information with trusted service providers who assist us in operating our website or providing services, including:

• Website hosting providers
• Appointment booking software
• Payment processors
• Marketing platforms
• Analytics providers

These providers are only permitted to use your information for the services they perform on our behalf.

We may also disclose information if required by law.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Although we take appropriate security measures, no method of internet transmission or electronic storage is completely secure.

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by applicable law.

8. Your Privacy Rights

Depending on applicable laws, including Quebec's Law 25, you may have the right to:

• Access your personal information
• Request correction of inaccurate information
• Withdraw your consent where applicable
• Request deletion of your personal information where legally permitted

To exercise these rights, please contact us using the information below.

9. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites.

10. Children's Privacy

Our services are intended for individuals who are 18 years of age or older. We do not knowingly offer medical aesthetic treatments to minors except where permitted by applicable law and with the appropriate parental or legal guardian consent.

11. Changes to this Privacy Policy

We may update this Privacy Policy periodically.

Any changes will be posted on this page with the updated revision date.

12. Contact Us

If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us: